Sales And Support

LET US HELP YOU DRIVE NEW LEVELS OF VALUE & PRODUCTIVITY

Build strong relationships with your Customers through our customer-centric contact centre services.

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Customer services & support

At Gigabyte, we know that customer satisfaction can make or break a business. That is why we ensure that you maintain a great relationship with your customers and provide them with excellent 24*7 customer service with the help of our customer service outsourcing.

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Outbound Sales

Generate warm leads & convert them into Successful sales with our outbound calling team. Our experienced associates will contact businesses or individuals on your behalf using a professional style that offers call recipients a positive telemarketing experience.

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Billing helpdesk

Providing your customers with reliable and accessible billing help desk support is essential

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Inbound Sales

Generating revenue is a company’s first priority. Our Team helps you achieve your revenue goals by converting inbound customer calls into sales calls.

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Appointment setting

Our Appointment Setting service turns cold sales leads into warm sales leads. Our team Contact potential or existing clients on your database & setup an opportunity to meet with one of your team to talk about your products or services.

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Up-Sales Campaigns

Be it upgrading to a product with enhanced features or a deal where a customer can save by buying a greater quantity of a product or promoting to by a product that is related to or complements the main item a customer has expressed interest in. Our Experienced team of sales professionals do it all what is required to up sales or cross-sell.

Making Your Idea's come live with your Requirements and design is our strong suit. We use perfect designs to engage user on desktop n mobile platforms.

BENEFITS OF OUTSOURCING WITH US

  • Prompt Customer Service
  • Trained Staff
  • Proper Tracking Of Calls And Requests Using A Ticketing System
  • Service Updates
  • Integrated Systems For Accurate Updates On Customer Accounts
  • Acquisition Of Valuable Customer Informatin
  • Use Of Advanced Technology
  • Calls Recorded And Monitored For Consistency And High Standard